Help Center
Customer Service & Policies
Here, you'll find answers to common questions about shipping, payments, returns, and more. If you need assistance, please don’t hesitate to contact us directly.
Shipping Information
How are my cards shipped?
We carefully package all orders to ensure they arrive in pristine condition. Cards are shipped via USPS Priority Mail, which includes tracking and insurance for added peace of mind.
How long does shipping take?
Orders are typically processed within 1-2 business days. Shipping times vary depending on your location but generally range from 2-5 business days for domestic shipments.
Do you offer international shipping?
Yes! We offer international sales and shipping, but arrangements must be made directly with our team. Please contact us for details and shipping rates.
Payments
What payment methods do you accept?
We accept a wide variety of payment methods including major credit cards, Apple Pay, and Google Pay. All payments are handled securely using PCI compliant technology and encryption.
Returns and Refunds
What is your return policy?
All sales are final. We stand behind the quality and authenticity of our graded cards, and all items are sold as-is. Moreover, the value of individual cards can fluctuate rapidly based on market conditions, making it difficult to accurately assess the card's worth upon return.
What if my package is damaged?
If your package arrives damaged, please contact us immediately with photos of the damaged item and packaging. We will work with you to resolve the issue promptly.
Terms & Conditions of Sale
By purchasing from our site, you agree to our terms and conditions. Please review our Terms & Conditions for more details.
Authenticity and Grading
How do I know your cards are legit?
We have over 30 years of experience in the collectible card industry and pride ourselves on selling only high-quality, authentic cards. Every card is carefully vetted before it’s listed on our site.
How can I get my cards graded?
We recommend working with professional grading services like PSA, Beckett, or SGC. If you need assistance in starting the grading process, feel free to reach out to us for guidance.
If you have additional questions or need further assistance, our team is here to help! Contact us.